Why buy from BETEXA
A modelling store
rooted in paper models — and growing further.
We'll show you our team, our facilities, how ordering works, what customers say, and why they keep coming back.
HEUREKA — VERIFIED BY CUSTOMERS
100 %
of customers recommend us in the last 90 days
Source: Heureka.cz, June 2026
100 % of customers recommend
(Heureka, 90 days)
5 / 5 product range
& delivery speed
30+ years of paper
model tradition
5000 + products available
(and growing)
každý PD we ship
every business day
Facilities & team
Take a look behind the scenes at BETEXA
Behind every shipped order is a real warehouse, real people, and years of experience.
Our own warehouse in Litovel
Every order packed by hand
Our team
We travel across Czechia & Slovakia
The people behind BETEXA
Tomáš Bělka
CEO & Owner
Martin Medřický
Warehouse & orders
Martin
Product manager
Pavel
Editor-in-chief, magazine
Our history
How BETEXA grew — 33 years
From a stationery shop in Brno to a full-scale modelling e-shop with its own team and community.
Origins
1993
BETEXA founded
A stationery and haberdashery shop in Brno. The foundation from which everything grew.
Online
1999
Online store launched
betexa.cz goes live — one of the first specialist modelling e-shops in the Czech Republic.
2009
First e-shop upgrade
Migration to a modern platform and expansion of the product range.
2010
Social media launch
BETEXA starts building an online community of modellers via social media.
Community
2013
First modelling exhibition
BETEXA meets modellers in person for the first time. The exhibition tradition begins.
2022
Modelářský svět — registered association
The exhibition moves under the registered association Modelářský svět z.s.
1996
First paper model published
BETEXA becomes a publisher — the seed of the entire modelling line.
2005
Prague Castle paper model
Publication of the flagship paper model — still one of the most popular to this day.
New generation
2010
Tomáš Bělka jr. joins the company
New generation přebírá postupně zodpovědnost za rozvoj obchodu.
2011
Range expansion
Models from additional publishers and manufacturers from Czechia and abroad join the range.
Content
2016
Betexa Magazine launched
Launch of the blog and magazine for modellers — news, tips, behind-the-scenes and inspiration.
2018
First own exhibition — Modelářský svět
BETEXA organises its first exhibition. Modelářský svět becomes a regular event.
2023
Martin takes over warehouse operations
The warehouse gains a dedicated full-time manager — freeing up capacity for further business development.
Today
2026
Handover to the next generation
After more than 30 years, the store passes fully into the hands of Tomáš Bělka jr. Respect for history, drive to keep growing.
How it works
What happens after you place an order?
An order with us is not just a line in a system. There is a person behind every step.
1
We check
We verify items and availability. If anything is unclear, we contact you before packing.
2
We pick
We physically locate items in the warehouse. It is not an automated process — a person is behind it.
3
We pack
Paper models, paints and tools are packed differently. Fragile items always separately.
4
We ship
Once handed to the carrier you'll receive tracking info. Any issues are resolved fairly and directly.
✓
Complete shipments
Every ordered item is in the parcel.
✓
Safe packaging
Paper models, paints and tools are each packed appropriately.
✓
Fast processing
In-stock items are dispatched every business day.
✓
Fair communication
Availability changes are communicated immediately and resolved with you.
We are not an anonymous faceless e-shop
BETEXA is run by people who live and breathe modelling — store, magazine, exhibitions, community.
●Own physical warehouse in Litovel
●Active on social media and at exhibitions
●Betexa Magazine covering modelling topics
●Verified by customers on Heureka — 100 %
What customers say
Real reviews from Heureka
Only customers who have actually purchased from us can leave a review — verified satisfaction surveys.
✓ Verified customer
★★★★★
„Zboží dorazilo za 2 dny. Bezproblémová komunikace."
Petr · 5. 3. 2026
✓ Verified customer
★★★★★
„Zásilka nikdy nepřišla porušená nebo nekompletní. Betexa je prostě SUPER!"
Ověřený zákazník · 9/2025
✓ Verified customer
★★★★★
„Produktů pro diorámu jsem našel právě zde."
Ověřený zákazník · 11/2025
✓ Verified customer
★★★★★
„Perfektní komunikace i rychlost vyřízení."
Ověřený zákazník · 10/2025
✓ Verified customer
★★★★★
„Široký výběr, rychlost dodání, dobré ceny."
MiroT · 1. 3. 2026
✓ Verified customer
★★★★★
„Od objednání až po doručení vše v naprostém pořádku."
Ověřený zákazník · 1/2026
Comparison
Why BETEXA, and not a generic online store?
Large generic stores have huge ranges — but modelling is not their domain.
BETEXA
Specialist modelling store
✓Paper models as the foundation
✓Physical warehouse, ships every business day
✓A team that knows and lives modelling
✓Order delivery directly to an exhibition
✓Magazine, community, exhibitions
✓Verified customer reviews (Heureka)
✓Product advice and recommendations
Large generic e-shop
✗Paper models are a marginal category
✓Large warehouse, fast delivery
✗Anonymous team without specialist knowledge
✗No presence at exhibitions
✗No community or content
✓Platform ratings
✗Customer support without context
Exhibitions & events
We meet modellers in person
We attend modelling exhibitions and events across the Czech Republic and Slovakia. At events where we are present, we can bring your order directly to you.
📍 Upcoming exhibitions
A full list of events and the option to pick up your order at an exhibition can be found on the events calendar page. Events where we will be present are always marked with a star.
Order pickup at exhibitions: In your cart, select shipping method Exhibition pickup, choose the specific event from the list and pay in advance — your order will be waiting for you on-site.
FAQ
Most frequently asked questions
How long does delivery take? +
In-stock items are dispatched every business day. Delivery depends on the carrier; customers on Heureka frequently mention receiving orders within 2 days.
What if an item is out of stock? +
If availability changes, we contact the customer directly and agree on a solution — a new date, an alternative product or a refund. We do not make promises we cannot keep.
How do returns and complaints work? +
Returns and complaints are handled in line with our terms and conditions. We aim to resolve situations fairly and without unnecessary complications. See the
Complaints and
Returns & exchanges pages.
Can I pick up my order at an exhibition? +
Yes — at events where we are personally present, we will bring your order to the venue. Select
Exhibition pickup in your cart, choose the event and pay in advance. Full list in the
Events calendar.
How are paper models packaged? +
Paper models and cut-out kits are packed so they cannot bend or be damaged. Booklets are typically sent in a rigid envelope or card box depending on the format.
Do you ship internationally? +
Ano, provozujeme také
betexa.sk s cenami v EUR a dopravou na Slovensko. Content i sortiment jsou přizpůsobeny slovenským zákazníkům.
Can you help me choose a model or tool? +
We're happy to advise — write to
info@betexa.cz or call
+420 549 216 356. You know us: we are modellers running the store, not an anonymous call centre.
Browse models, kits and tools
Whether you're building a paper castle, a plastic aircraft or a diorama, we're happy to guide you through the BETEXA range.
BETEXA is a modelling e-shop with a paper model tradition dating back to 1993. The range includes paper models of buildings, vehicles, aircraft, ships and trains, plastic model kits, COBI building sets, laser-cut models, modelling tools, paints, varnishes, glues, airbrush equipment, diorama materials and accessories. We ship every business day from our own warehouse in Litovel, Czech Republic. Verified by customers on Heureka.cz — 100% recommendation rate over the last 90 days.